Earn Onecard points everywhere you use your Onecard Visa*

Earn double points at Countdown including online shopping with Countdown**

Free grocery delivery with Countdown online shopping on every transaction of $200 or more***

"Out of all the cards out there Onecard Visa is the most relevant to me because it helps with my everyday life"

Sam, Onecard Visa Cardholder

"I use my Onecard Visa everywhere. I used to receive $15 in vouchers, but now I get $60"

Sarah, Onecard Visa Cardholder

"Having the extra rewards is a big help"

Tina, Onecard Visa Cardholder

To make managing your money simple, transfer the outstanding balance from other credit cards to your Onecard Visa account. Simply download the balance transfer form, complete it and enclose a copy of your most recent credit card statement(s) from the credit card(s) you wish to transfer your balance from and send them to:

Onecard Visa
Freepost Authority Number 242176
PO Box 4058
Shortland Street

Auckland 1140


Receive up to 55 days interest free on all purchases.

  • Save with Club Prices in-store and online every week.
  • Be in to win with Onecard competitions. Find out about fantastic competitions exclusively for Onecard members.
  • Be the first to hear about the latest promotions. Sign up for Onecard email alerts and we'll keep you up to date with the latest promotions, products, and sales.

With your new Onecard Visa you now have a faster way to pay for purchases under $80, without swiping your card, signing your name or entering a PIN. And of course, your security is still protected.

Visa payWave is available at all Countdown stores.

Apply to get an additional card for a family member or friend who is 16 years or older for your Onecard Visa and there is no annual fee for the additional cardholder! If you both use Onecard Visa for everyday shopping, your reward points will quickly add up.

You can also apply for an additional card at any time once you have your account set up by calling our Customer Service Team on 0800 40 40 40.

Optional Shopper's Protection Insurance

Protect the things you buy on your Onecard Visa with Shopper’s Protection. It covers you against;

A price reduction: If your purchase goes on sale at the same retailer within six months, we’ll refund the price difference to your card.*

Lost, stolen or broken items: If a new item that you purchased on your Onecard Visa is broken, lost or stolen within six months of purchase, we’ll pay the cost of repair or replacement onto your card account.*

If you lose your job unexpectedly or suffer serious illness or injury: We’ll pay your Onecard Visa account balance, up to $5,000.*

You can have these benefits and more applied to your account for only 1% of your monthly closing balance, capped at $50 each month. Apply online for Shopper’s Protection when you apply for your card, or call 0800 220 999.

* Terms, conditions and some exclusions apply. See the Policy for full details including details of limits that apply to the cover. Shopper's Protection insurance is issued by Hallmark Life Insurance Company Ltd. and Hallmark General Insurance Company Ltd. incorporated in Australia and operating in New Zealand. To view the insurer financial strength rating click here.

It's easy to check your account status, transaction history, manage your account profile and request a credit limit increase.

Just log in to our Online Service Centre or phone us on 0800 40 40 40.

*Excludes cash equivalent transactions (e.g. gambling chips) and Shopper’s Protection consumer credit insurance premiums and business transactions.

**Reward points from bonus point promotions will not be doubled.

*** Available to active Onecard Visa customers. Free delivery or click & collect is available when you spend $200 or more in a single transaction online. Free delivery is only available in full service areas, please click here to see if you live in a full service area. Chatham Island and Great Barrier are full service areas, but excluded from this promotion. Your free delivery will be activated in the next working day after you've registered your online shopping account. For full Countdown Online Shopping terms and conditions visit